Author Archives: Laurel

Learning Exchange

Meals on Wheels NSW and Queensland are hosting a Learning Exchange with Complexability and Dave Snowden from Cognitive Edge. This is an opportunity to exchange ideas on how we evaluate and make sense of what we need to achieve in … Continue reading

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What is it that makes people become a Triceratops?

This may sound like a strange question! But it was certainly one that pre occupied people when the Organizational Zoo met Emotionally Intelligent leaders. Still confused? At a mini workshop, the issue of emotionally intelligent leadership was explored. To do … Continue reading

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Sensemaking Catches the Whalers

When visiting a Sea Shepherd ship that is moored in my home town I was fascinated to hear the story of how they find the whalers in the Antarctic. It is a great story of working in a complex space, … Continue reading

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Quality in Organisations

Recently I was involved with an organization who had to address the issue of quality and how they would achieve it and know when they were there as part of their accreditation process. It occurred to me that while thinking … Continue reading

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Measuring and Monitoring All That Matters

Over the past year I have been working with a group of colleagues on several projects that fall within the Complex space. These projects are work that is trying to understand the impacts of a particular issue on people and … Continue reading

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Portraits in Blue

Portraits in Blue was launched in Brisbane on October 11 at Minter Ellison who most generously sponsored the launch. This important project aims to capture the true stories of depression from an individual, carer and family perspective through the use … Continue reading

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Teams in a Time of Change

I recently facilitated a workshop for a Government department Young Professionals Network. This particular department had recently gone through massive organizational restructuring. Valued relationships were broken down and new ones needed to be formed to achieve the necessary  work. There … Continue reading

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Portraits in Blue

The Portraits In Blue Project is a narrative research project to look at the real stories of depression. It has been generated by several consumers/patients who believe that their stories are often untold and that the real impacts of depression … Continue reading

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HKKMS Workshop

I recently facilitated a workshop for Hong Kong Knowledge Management Society using the Organizational Zoo techniques in particular the Organizational Zoo character cards. We focused on the notion of what makes a good knowledge leader in behavioural terms. The Organizational … Continue reading

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IMPACT Workshop

Due to the success of the IMPACT workshop held last year, Anne Hartican of Bespoke Results and I are facilitating another workshop on July 1 Again it is being held at Melbourne’s boutique conference centre Airlie ( see image below) … Continue reading

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