Author Archives: Laurel

Quality in Organisations

Recently I was involved with an organization who had to address the issue of quality and how they would achieve it and know when they were there as part of their accreditation process. It occurred to me that while thinking … Continue reading

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Measuring and Monitoring All That Matters

Over the past year I have been working with a group of colleagues on several projects that fall within the Complex space. These projects are work that is trying to understand the impacts of a particular issue on people and … Continue reading

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Portraits in Blue

Portraits in Blue was launched in Brisbane on October 11 at Minter Ellison who most generously sponsored the launch. This important project aims to capture the true stories of depression from an individual, carer and family perspective through the use … Continue reading

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Teams in a Time of Change

I recently facilitated a workshop for a Government department Young Professionals Network. This particular department had recently gone through massive organizational restructuring. Valued relationships were broken down and new ones needed to be formed to achieve the necessary  work. There … Continue reading

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Portraits in Blue

The Portraits In Blue Project is a narrative research project to look at the real stories of depression. It has been generated by several consumers/patients who believe that their stories are often untold and that the real impacts of depression … Continue reading

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HKKMS Workshop

I recently facilitated a workshop for Hong Kong Knowledge Management Society using the Organizational Zoo techniques in particular the Organizational Zoo character cards. We focused on the notion of what makes a good knowledge leader in behavioural terms. The Organizational … Continue reading

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IMPACT Workshop

Due to the success of the IMPACT workshop held last year, Anne Hartican of Bespoke Results and I are facilitating another workshop on July 1 Again it is being held at Melbourne’s boutique conference centre Airlie ( see image below) … Continue reading

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Personal Impact

“If you think  you are too small to have an impact, you have never been to bed with a mosquito.” Anita Roddick. This quote amongst a number of others I often use in my coaching activities. Quotes, especially those that … Continue reading

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Resolving Conflict Through Metaphor

I have recently been asked to work in the area of conflict resolution. It seems that with increased stressors in the workplace such as impending change or simply people being forced to work together with others they normally would not … Continue reading

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Leadership, Risk and Personal Safety

Leaders today need to be “learning agile”. This means taking risks, reflecting and innovating. The Centre for Creative Leadership( CCL)  has published a paper “Learning About Learning Agility”   which explains this in detail and provides a model for these behaviours ) The article … Continue reading

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